Estimation Support
Help, questions and contact
It helps if you include your in-game name, your device and OS version, and a screenshot if something looks wrong.
Getting started
How do I play a game?
From the home screen, tap Create Game to open your own table, or pick a table from the Active Tables list to join one that is already open. Every table is free to join.
Can I play without other people?
Yes. Create a table and fill the empty seats with bots. Bots are available on three difficulty levels and play a full game with you.
How do I play with my friends?
Add a friend by name from Add Friend on the home screen. Once they accept, you can see when they are online and invite them to your table. Create the table as private if you only want invited players to join.
What are the game modes?
- Solo — every player scores for themselves.
- Teams — players sitting opposite each other score together.
- Mini, Medium and Full — how many rounds the match runs for. Mini is the quickest; Full is the complete game.
Account
I forgot my password
Use the password reset option on the sign-in screen, or email us and we will help you recover the account.
How do I change my name or avatar?
Open Settings from the home screen. You can change your display name, avatar and card style there.
How do I delete my account?
You can delete your account and all data attached to it at any time from our Delete Account page, or from Settings inside the game. See the Data Deletion page for what is removed.
Coins and levels
How do I earn coins and XP?
Finish a match. Coins and XP are awarded based on where you place at the table, so a higher finish earns more. Joining a table never costs anything.
Can I buy coins?
No. Coins cannot be purchased and have no real-world value. They cannot be exchanged for money or transferred between accounts. Estimation is not a gambling service.
Problems
I lost connection during a game
If you drop out mid-match, a bot may take over your seat so the other players can finish. Reopen the app to rejoin if the game is still running.
The game will not connect
Estimation needs an internet connection. Check your connection first, then close the app fully and reopen it. If it keeps failing, email us with your device model and roughly when it happened.
Reporting a player
You can mute any player at your table from the chat panel. To report abusive behaviour, email us with the player's name and what happened, and we will look into it.